If you’re experiencing a disaster or critical IT issue, contact our emergency team immediately.
Disaster Support Line: (888) 930-2728
Available 24/7 for disaster declarations & critical support
Before You Call
Take a moment to check that you are an authorized contact for your Credit Union.
*Note: Optiri must speak with an authorized representative of the Credit Union in order to recognize a disaster is being declared.
Be prepared to provide the following so we can respond properly: Name of Your Credit Union Your Name and Title Your Contact Information (current phone, email, location) Nature of the Disaster
Let's Connect!
Have questions or need assistance? Our team is here to help.
Testimonials
What Our Customers Say About Optiri
"There’s scores of vendors that we work with, and there’s not many I can think of that I truly trust the way I do Trellance [now Optiri]."
Christopher Newell Vice President of Information Technology NIH Federal Credit Union
"We are happy with what we are getting from Trellance [now Optiri]- a trustworthy partner who’s providing us with tools and who we truly believe wants to do the right thing by our credit union."
Greg Bowman Chief Technology Officer Nymeo Federal Credit Union
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